Support

❓ How do I start tracking a product?

Go to your dashboard, click "Add Product", paste a product URL from any website (like Amazon or eBay), and define alert rules.

📈 How often are prices checked?

In the Free plan — once a day. In Pro and Elite plans — every hour or more frequently.

📬 What types of alerts can I receive?

You can choose to get alerts via email, Telegram, Google Sheets, or custom Webhook integrations.

🕵️ Can Spynami scan any page from any webstore?

Yes, Spynami can scan almost any product page from virtually any online store.
However, a small number of websites implement special restrictions (like bot protection or delayed content loading) that can make automated scanning more difficult. In those cases, we use advanced techniques to bypass most of them, but some pages may still not be supported or might require custom setup. If you encounter such a case — just let us know and we’ll take a look!

🔒 Is my data safe?

Yes. We never share your data and all information is stored securely. See our Privacy Policy.

🧾 Can I export my price history?

Yes. On paid plans, you can export product history to CSV, Excel or Google Sheets.

👥 Can I track multiple products from different websites?

Absolutely. You can add multiple links from different stores per product — we'll track them all.

💰 How do I upgrade my plan?

After login, visit the Plans and Pricing page and choose the one that fits your needs. Payment is handled via LemonSqueezy.

🆘 How do I cancel my subscription?

You can cancel anytime from the account settings.